Episode 5: Service Oriented Mindset as an Advisor with Roger Smith
It is important to constantly be striving to improve your business processes to serve your customers with a service-oriented mindset.
In this episode, Jeremy Houser speaks with Roger Smith, president at Roger Smith Agency to share the processes that he is utilizing for business success in the area of Waynesboro, Tennessee. Roger discusses the challenges that his business has faced over the past year, and how his processes have helped him to continue to succeed.
How his business stands out from traditional P&C shops
Three challenges his business has faced this year
His biggest investment in his business over the last five years
Strategies his business uses to get in front of new prospects
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